An unexpected service issue caused instability for Nosto’s pop-up product between afternoon the 14th of October and 8am (UTC) 15th of October. Consequently pop-ups did not trigger in browsers, and were effectively disabled on affected accounts during the time period. The issue touched only pop-ups, and was permanently solved by 8am (UTC) on the 15th. All services are back working normally and as expected. Resolution doesn’t require any actions by our clients.
Oct 15, 11:10 UTC
Response team has implemented a fix and we are monitoring the situation.
Oct 15, 08:00 UTC
Nosto's popups are not being triggered. Issue is identified and will be fixed within the hour.
Oct 15, 07:14 UTC