All Systems Operational

Uptime over the past 90 days. View historical uptime.
Onsite products ? Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Admin panel ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Search & Categories ? Operational
90 days ago
99.95 % uptime
Today
UGC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 4, 2025

No incidents reported today.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025
CustomFields in Search and CM temporarily unavailable
Resolved - The product data has been restored to current up-to-date state
Sep 23, 14:26 UTC
Update - We have identified the root cause of the issue affecting SKU-level custom fields in our Search product and have implemented a fix.
Our team is now addressing any product data for all merchants using Search to ensure consistency across datasets. This process will be completed within the next few hours.

Impact:
* Only updated products were affected.
* Missing data was limited primarily to SKU-level custom fields.
* The total number of impacted products is relatively small, but we recognize that this may have caused undesired side effects in some cases.

We appreciate your patience and understanding as we work to finalize data consistency across all merchants.
Sep 23, 08:25 UTC
Update - We have identified that SKU-level custom fields are impacted when products are updated.

Our team is applying temporary fixes to address parts of the issue in the short term. In parallel, we are preparing longer-term solutions that will fully clean and restore the affected data.

We will continue to work on these fixes and keep this incident updated as progress is made.
Sep 22, 22:17 UTC
Monitoring - We are currently experiencing an issue where some products in API responses are missing custom fields (returned as null).

The source of the issue has been identified, and our team is actively working on restoring the service to ensure all product data is returned as expected.

Further updates will be provided as we make progress.
Sep 22, 19:05 UTC
Sep 22, 2025
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

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