Facebook Ads Not updating

Incident Report for Nosto

Resolved

Incident has been resolved. Product information in Facebook Ads is updating correctly and all existing campaigns have synced to have the latest product information.

Posted Mar 30, 2019 - 22:06 UTC

Monitoring

A fix has been implemented and product information is now updating correctly to Facebook. Existing campaigns will get up-to-date over time as Facebook syncs up the catalog.

Posted Mar 30, 2019 - 11:39 UTC

Investigating

We are investigating reports that all product information is not up-to-date in Facebook Ads ran through the Nosto admin panel

Posted Mar 30, 2019 - 09:38 UTC

This incident affected: Integrations.