We have resolved the issue causing degraded functionality in the Nosto Commerce Experience Platform. A post incident analysis will conducted on each incident reported on our status page with prioritised mitigation actions to prevent similar issues re-emerging or limiting the impact of similar types of issues in the future. Thank your for your patience!
Posted Jan 22, 2025 - 21:27 UTC
Monitoring
A fix has been implemented. Search & Categories latency levels are back to normal. We will continue to monitor the situation.
Posted Jan 22, 2025 - 15:07 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 22, 2025 - 14:00 UTC
Identified
We’ve identified what is causing the issue and are working on a to resolve the issue. An update will be provided once the issue has been resolved. Your patience is appreciated.
Posted Jan 22, 2025 - 13:52 UTC
This incident affected: Onsite products and Search & Categories.